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Before you write

Scanner not in the list? Check that Windows can see it in Settings › Bluetooth & devices › Printers & scanners, or add it by IP address in Scan & Print.
Bought Pro but the app still says free? Make sure you are signed in to the Microsoft Store with the account you bought it with, then restart the app.

Scanner not in the list? Check that it appears in Image Capture or in System Settings › Printers & Scanners.
Bought Pro but the app still says free? Make sure you are signed in to the App Store with the Apple Account you bought it with, then restart the app.

Answers to common questions

Prefer email? Write to support@wuxxu.cz.

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© 2026 Wuxxu s.r.o. HP, Canon, Epson, Brother, Fujitsu, Ricoh, Kodak, Xerox and Lexmark are trademarks of their respective owners. Scan & Print is not affiliated with or endorsed by them; the names only describe compatibility. Windows and Microsoft Store are trademarks of Microsoft Corporation. Mac, macOS, Image Capture, Spotlight and Mac App Store are trademarks of Apple Inc.